Open the app and connect to your Ember Mug. If you want to check the exact battery life of your Ember Mug or Ember Travel Mug you can do this by using the app. How To Check Exact Battery Life Of Your Ember Mug More on what to do if your Ember Mug isn't charging. To fix this so you can charge your battery remove any liquid from it, give it some time to cool down and then place it on the charging coaster. If this happens charging will switch off and the mug will focus on keeping your drink warm. If your Ember Mug is on it's charging coaster it will keep your drink warm AND charge the battery as long as the battery isn't overheating.īecause the battery is below your hot drink sometimes long exposure to this heat can cause the battery to warm up. The Ember Mug takes roughly 2 hours to completely charge from an empty battery and the Ember Travel Mug takes around 2-3 hours to completely charge from an empty battery. If your Ember Mug has gone dead you might be wondering exactly how long do you need to leave it un charge until the battery is full again? How long does it take to fully charge the Ember Mug? How Long Does It Take To Charge Your Ember Mug? If you want you can purchase additional Ember charging coasters at around $40 US. Yes both the Ember Mug and Ember Travel Mug comes with a charger in the box at no extra cost. If this is there it tells you that the mug is charging correctly. You can also open the Ember Mug app and look for a little lightning bolt symbol next to the battery percentage. Click here to read more about what the lights on an Ember Mug mean. If no light is showing up then there is a good chance your mug isn't charging. If your Ember Mug shows a red pulsing light this means it's charging. Check If It's Chargingĭouble check and make sure that your mug is charging before walking away. So just place it on the coaster and you should be good to go. There are gold rings around the bottom of the Ember Mug and they line up with the 2 golden prongs on the charging coaster no matter which way the mug is facing. The Ember Mug can be placed on the charge in any orientation, it doesn't matter what way you put it on. So either leave your Ember Mug to dry or use a tea towel to dry the bottom. If water gets in through the charging prongs then it can damage or break the charging coaster completely. The reason you want the base of your mug to be dry is to protect the charging coaster, which is NOT waterproof. Originally I thought this was to protect the mug itself from damage but I recently found out (when I looked into if the Ember Mug is dishwasher safe) that the Ember Mug is actually waterproof. Never you want to make sure the base of the Ember Mug is completely dry before trying to charge it. Make Sure Base Of Ember Mug Is Completely Dry The charging mug has an output of 19V and 2.1A (39.9W total) which is much higher than most USB chargers.Īlso make sure that the chord is plugged into the bottom of the charging coaster correctly. I'd love if you could charge the mug via USB however this is not possible. Without electricity there is going to be no way to charge your Ember Mug and currently the charging coaster is the only way to charge the mug. The first thing you need to do is to plug in your charging coaster and turn it on. To charge your Ember Mug or Ember Travel Mug simply place it on the charging coaster. In this article we'll look at exactly how to charge your Ember Mug, how to monitor battery life and how to troubleshoot any charging problems you may have. But in order for it to work you need to keep it charged. Imported from USA (Sizes & Specifications are based on the USA Market).The Ember Mug is a battery powered heated mug that can keep your coffee or tea at the perfect temperature.The Ultimate Convenience: Let the experience of Ember last all day long with an extra Charging Coaster Enjoy the convenience of having one coaster in your home and another in the office, so your Ember is always ready wherever you are.Easy To Use: Simply place your Ember mug on the charging coaster to use it The coaster will charge an Ember mug's empty battery in approximately 2 hours Once the LED turns green your mug is 100% charged.Auto Off and On: When your heated coffee mug's battery is fully charged, charging shuts off automatically Ember Mugs also have "maintenance charging", which means that if left on the coaster for several months, the battery is periodically topped off.Heat or Charge with Ease: Place your Ember temperature control mug on the coaster to keep your drink warm all day The coaster will maintain your coffee cup's current charge Once it's empty or powered off, the coaster will automatically start charging.Ember Travel Mug Charging: Our updated charging coaster charges both first and second generation Ember travel mugs and keeps beverages at your preferred temperature all day long (between 120☏ - 145☏).
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